LEGO® Universe
Terms of Service

These Terms of Service for LEGO® Universe (the "Game") are drafted by LEGO System A/S, Aastvej 1, DK-7190 Billund, Denmark ("LEGO").
IMPORTANT - READ CAREFULLY: This is a legal agreement between you and LEGO. It imposes certain restrictions on your use of the Game. LEGO and its suppliers and licensors retain ownership of the Game, and no rights are granted to you other than to use the Game as well as any printed materials and any on-line or electronic Manual (the "Manual") on the terms and conditions expressly set forth in these Terms of Service. By clicking on the "I accept the Terms of Service" button below you agree to be and are hereby bound by the terms and conditions of these Terms of Service. If you do not agree to these Terms of Service, you must promptly return or destroy all copies of the Game.
The Game is distributed by LEGO and/or its authorized distributors on DVD-ROM and/or through the LEGO.com website only. The Game may only be played by obtaining access from LEGO to the Game, which is also subject to a separate End User License Agreement (the "EULA") and Privacy policy. If you have obtained the Game from any other source, it may be defective or significantly revised from the original product. Use of any modified version is at your own risk.

I. CREATING LEGO ID AND ACCESSING THE SERVICE
To access the Game, you will be required to establish a LEGO ID on the http://www.LEGO.com website which does not entail any additional costs. When creating the LEGO ID, you may be required to accept new terms of use in addition to these Terms of Service. You may have to provide LEGO with certain personal information (which will be used in accordance with the LEGO Privacy Policy. You will find a link to the LEGO Privacy Policy on LEGO.com under the navigation panel in the top of the screen).

II. USER ACCOUNT, PASSWORD and SECURITY
The Game requires you to open an Account and you must complete the registration process by providing LEGO with current, complete and accurate information as prompted by the applicable registration form.
The Game is membership-based and you hereby warrant that all information that you submit is true and accurate (including, without limitation, your billing information and credit card number and expiration date) and you agree to pay all membership fees you incur plus all applicable taxes. It is your responsibility to update and maintain the Account information.
Failure to comply with the foregoing or to update the foregoing if your contact information or billing information changes shall constitute a breach of these Terms of Service, which may result in the immediate termination and deletion of the Account.
You may also be asked to choose a password and screen name. You may not use a screen name that is used by someone else, is vulgar or otherwise offensive, infringes any trademark or other rights, or is used in a way that violates these Terms of Service. You may also not use personal information that can identify who you are when choosing your screen name.
You are responsible for maintaining the confidentiality of your Account information, including your screen name, passwords and billing information.
You are responsible for any and all activities that occur under your Account. You agree to notify LEGO immediately of any unauthorized use or theft of your Account or any other breach of security. Your Account is personal to you and you may not transfer or make your Account available to others. Any distribution by you of your Account or related information shall constitute a breach of these Terms of Service, which may result in the immediate termination and deletion of the Account.

Please note that LEGO reserves the right to delete any free play accounts that has been inactive for a period of 90 days.

III. MEMBERSHIP PLANS AND PAYMENT
Some aspects of the Game are ‘Free-to-Play’. LEGO offers various membership plans (the "Plan(s)") for playing the Game in full. If you purchase a membership to the Game, in exchange for access to the membership version of the Game, you hereby authorize LEGO to charge your credit card, debit card, PayPal™ account or other payment method accepted by LEGO (the "Payment Method"), in an amount equal to the membership fees (plus any applicable taxes we are required to collect) associated with the Plan you have chosen. You can find information regarding the Plans offered by LEGO, including the duration, costs and billing procedures of such Plans, by visiting http://universe.lego.com/en-us/parents/subscription.aspx. These Plan procedures and information are incorporated into these Terms of Service by this reference.
LEGO will bill your Payment Method the membership fee of the Plan you have chosen (plus any applicable taxes we are required to collect) on the day you subscribe to the Game or a reasonable time thereafter, and will charge your Payment Method on a recurring basis pursuant to the terms of the Plan you have chosen, unless you cancel your membership in a timely manner before the next billing period.
The membership fee is due and payable in U.S. dollars, Euros, or some other currencies depending on country of residence as stated in your LEGO ID account, subject to any exchange rate that a credit card company or other financial institution may apply.
Please note that charges to your Payment Method will show in your statements as LEGOuniverse.com If there is any change in the information concerning your Payment Method (e.g., if you wish to use a different credit card or if your credit card has a new expiration date), you must notify LEGO by updating your information in your Account or by contacting customer service at http://www.LEGOuniverse.com/help. If a charge to your Payment Method is denied for any reason, LEGO shall have the right to suspend or terminate your membership and your access to the Game and/or terminate your Account.
Your membership will continue and renew automatically unless cancelled or terminated in accordance with these Terms of Service. On or about the renewal date for your membership, we will charge your Payment Method at the then current renewal rate (plus any applicable taxes that we are required to collect), and you authorize us to do so. You may cancel your membership to a Plan at any time by updating your information in your Account or by contacting customer service at http://www.LEGOuniverse.com/help. Your cancellation will be effective at the end of the billing period during which you notify LEGO of your cancellation, and you will continue to have access to the Game until the conclusion of such billing period. All fees paid are non-refundable. You agree and acknowledge that you are not entitled to any refund for any amounts which were pre-paid on behalf of the Account prior to any termination.
If you have a balance due on your Account and you have provided LEGO with a credit card, you agree that LEGO can charge these unpaid fees to your credit card or debit them from your debit card as applicable. You agree to reimburse LEGO for all costs and expenses incurred by LEGO in collecting payment due hereunder, including without limitation all bank or service charges, and any reasonable attorney’s fees.
LEGO may change its fees and external billing methods which could directly impact you at any time effective immediately after notice of these changes are given: at the time you access your Account through game launcher or patcher, or at http://www.LEGOuniverse.com. You are responsible for reviewing the billing section of such web site to obtain timely notice of such changes.
You are solely responsible for (a) providing your own internet access; (b) any telecommunication charges or other charges which you incur through access and use of the Game, including without limitation any premium charges and surcharges due to bandwidth consumption; and (c) any taxes payable by you in connection with such access and use.

IV. USER GENERATED CONTENT
You are able to freely create models with LEGO elements collected within the Game and place them on your property within the Game.
In exchange for use of the Game, and to the extent that your contributions through use of the Game give rise to any copyright interest, you hereby grant LEGO an exclusive, perpetual, irrevocable, fully transferable and sub-licensable worldwide right and license to use your contributions in any way and for any purpose in connection with the Game and related goods and services, including the rights to reproduce, copy, adapt, modify, perform, display, publish, broadcast, transmit, or otherwise communicate to the public by any means whether now known or unknown and distribute your contributions without any further notice or compensation to you of any kind for the whole duration of protection granted to intellectual property rights by applicable laws and international conventions.
You hereby waive any moral rights of paternity, publication, reputation, or attribution with respect to LEGO's and other players' use and enjoyment of such assets in connection with the Game and related goods and services under applicable law. This license grant to LEGO, and the above waiver of any applicable moral rights, survives any termination of these Terms of Service. For example, and without limiting the provisions above, if you create any models with LEGO elements in the game and upload it (pursuant to LEGO’s agreement), you acknowledge and agree that any other person can make the same or different article using the LEGO elements or other assets that you created within the Game without any compensation, attribution, or notice to you .
Please also read our usual policies and terms and conditions on http://www.LEGO.com/eng/info/legal.asp.

V. RULES OF CONDUCT
You agree not to do any of the following while accessing or using the Game:

(i) transmit or facilitate the transmission of any User Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, that may be invasive of another's right of privacy or publicity, hateful, racially, ethnically or otherwise objectionable;
(ii) impersonate any person or entity, including but not limited to, a LEGO employee, moderator, representative or agent (or an official, employee, representative or agent of LEGO affiliates, licensors or licensees), message board leader, guide or host or falsely state or otherwise misrepresent your affiliation with a person or entity;
(iii) transmit or facilitate the transmission of any User Content that you do not have a right to transmit, under any law or under contractual or fiduciary relationships (such as nondisclosure agreements);
(iv) transmit or facilitate the transmission of any User Content that contains a virus, corrupted data, Trojan horse, bot, keystroke logger, worm, time bomb, cancelbot or other computer programming routines that are intended to and/or actually damage, detrimentally interfere with, surreptitiously intercept or mine, scrape or expropriate any system, data or personal information;
(v) delete any author attributions, legal notices or proprietary designations or labels that are related to the Game
(vi) use the chat system in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting (use of all caps), flooding (continuous posting of repetitive text);
(vii) transmit or facilitate the transmission of any unsolicited advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation;
(viii) intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation;
(ix) transmit or facilitate the transmission of any User Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
(x) transmit any User Content which discloses your or any other person's personal information;
(xi) transmit or facilitate the transmission of any content to an e-mail address, messenger-feature address or other location that is not yours or to which you do not have the expressly authorized right to use without securing the prior authorization of such other person or entity;
(xii) harass, stalk, or threaten any other users in the Game;
(xiii) participate in any action within the Game which, in the sole judgment of LEGO, exploits or abuses an undocumented aspect of the Game in order to obtain an unfair advantage over other users of the Game;
(xiv) participate in any action within the Game which, in the sole judgment of LEGO, defrauds another user including, but not limited to, by scamming or social engineering; and
(xv) access or attempt to access any areas within the Game that have not been made available to users.
LEGO retains the right to suspend, terminate, or otherwise sanction your Account and/or game membership if you violate these Rules of Conduct, as well as to take any other action required or permitted under any applicable laws.

VI. MODERATION POLICY
The game will be moderated by LEGO.
(i) No compensation for moderation actions. Moderation actions are taken on account level;
(ii) You will not receive compensation for any play time lost due to suspensions (bans), kicks, mutes or any other moderation action the Game moderators see fit to use on your Account. All moderation actions are taken against the Account. Therefore any suspensions, warnings, mutes, or other moderation actions taken against a particular character on an Account will impact all characters on the Account.
(iii) All LEGO models and properties containing models are checked by human moderators for violation of LEGO policies.
(iv) Players who are best friends will be able to share models and properties before they are moderated.
(v) All visible text written in the Game will be pre-moderated, monitored and possibly, including mails, names of characters, pets, models, properties, descriptions, and chat.
(vi) All chat will be COPPA compliant chat. The chat will only allow words that LEGO moderation has deemed safe. Moderation reserves the rights to terminate your Account if your behavior is deemed in conflict with the LEGO Universe policies on safety and abuse.
(vii) You acknowledge that any and all character and account data that is stored and is resident on LEGO servers, and any and all communications that you make within the Game (including, but not limited to, messages solely directed at another player or group of players) traverse through our servers, may or may not be monitored by LEGO or LEGO agents (where and to the extent permitted by applicable law), you have no expectation of privacy in any such communications, you expressly consent to such monitoring of communications you send and receive, and you expressly agree to waive any rights of confidentiality that you may have in and to such communications.

If you breach these Rules of Conduct, it may result in the immediate termination and deletion of your Account.
Ban users = termination of account; temp ban: user has to continue membership = pay, without being able to play within reasonable time

VII. TITLE, COPYRIGHT AND OTHER INTELLECTUAL PROPERTY RIGHTS
All title, ownership, rights, and intellectual property rights in and to the Game and Manual shall remain with LEGO. All rights not expressly granted to you in this Agreement are reserved to LEGO. The Game is protected by national copyright laws and international copyright treaties.
You may not copy or download any content from the Game unless you are expressly authorized to do so.
You agree not to remove, obscure, or alter copyright, patent, trademark, or other proprietary rights notices affixed to content. You may not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of Content. LEGO reserves all rights in owned and licensed content that are not expressly granted to you in these Terms of Service.
Making unauthorized copies of content found in the Game may result in the termination of your Account, prohibition to use this software and further legal action.

VIII. LIMITED WARRANTY:
THE GAME IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ANY OTHER APPLICABLE STATUTORY WARRANTIES (TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW). THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE GAME IS WITH YOU. SHOULD THE GAME PROVE DEFECTIVE, YOU (AND NOT LEGO, LEGO OR AN AUTHORISED LEGO DEALER) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY STATE OR COUNTRY.
LEGO does not warrant that the functionality provided by the programs based on the Game will meet your requirements or that the operation of said programs will be uninterrupted or error free.
However, LEGO warrants the Game to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of delivery to you as evidenced by a copy of your receipt.

IX. LIMITATION OF REMEDIES:
The entire liability of LEGO, and your exclusive remedy, shall be:
(a) the replacement of any Game not meeting the "Limited Warranty" of LEGO and which is returned to LEGO or an authorized LEGO dealer with a copy of your receipt, or
(b) if LEGO or the dealer is unable to deliver a replacement Game which is free of defects in materials or workmanship, you may terminate this Agreement by returning the program and your money will be refunded.
IN NO EVENT WILL LEGO BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, LOST SAVINGS OR OTHER INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH GAME EVEN IF LEGO OR AN AUTHORISED LEGO DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
SOME COUNTRIES OR STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

X. TERMINATION:
These Terms of Service and your right to use the Game shall terminate automatically if you fail to comply with the provisions of these Terms of Service. No notice shall be required from LEGO to effectuate such termination. Upon termination you shall be obligated to return the Game and Manual to LEGO, or destroy all copies of the Game and Manual.
LEGO RESERVES THE RIGHT TO MODIFY, SUSPEND, TERMINATE OR DELETE ACCOUNTS AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU.

XI. GOVERNING LAW:
These Terms of Service will be governed by the laws of the country in which you bought the Game.
You acknowledge that the export of the Game is governed by the export control laws of the United States of America and other countries. You may not directly or indirectly, export, re-export, download, or ship the Game in violation of the laws and regulations of the U.S.A. or the laws and regulations of the applicable jurisdiction in which you use or are downloading the Game. If you are downloading the Game, you represent and warrant that you are not located in or under the control of any country which the export laws and regulations of such country or of the U.S.A. prohibit the exportation of the Game to. Finally, if you are a unit of the United States Government, you acknowledge that the Game is provided as “commercial computer Game” under terms of this Agreement, and that use, duplication, or disclosure of any Game or any related Manual shall be subject to 48 C.F.R. 2.101 (OCT 1995), consisting of "commercial computer Game" and "commercial computer Game Manual" as such terms are used in 48 C.F.R. 12.212 (SEPT 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7204-4 (JUNE 1995), or any successor regulations, a licensee shall be provided the licensed Game pursuant to the terms and conditions herein.

XII. PARENTAL CONTROL
Please note that all persons under the age of majority in their jurisdiction are required to have a parent or guardian read and accept these Terms of Service, the EULA and our Privacy Policy on their behalf.
Parents are encouraged to spend time online with their children under the age of majority and to become familiar with the types of content available in the Game and on the Internet in general. Parents should regularly oversee their kids' use of e-mail and other online communications and in-game player creations.
LEGO provides the following services in relation to the Game:
a. Managed accounts: Parent’s and child’s LEGO ID’s have to be linked together in order to activate parental controls. This linking happens through the child’s account.
b. Identity Validation: Parents and players over 18 that want to link accounts with children must validate their ID.
c. Best Friends: Parents must approve Best Friend requests that kids make in the Game. Once a Best Friends request has been accepted the newly linked Best Friends can build together before moderation on the created content takes place.
Using the parental control tools does not require an Account but only a LEGO ID. To use the parental controls, the child (the Account holder) has to initiate a request for account management to the parent’s LEGO ID. Once initiated, the parent has to validate his/her identity – after that the Accounts are linked and the parent is free to use the parental controls for the child.
In case you establish an Account for your child, you understand and accept that it is your responsibility as the legal guardian to determine whether the Game is appropriate for your child. You may not share the Account with anyone, except that if you are a parent or guardian, you may permit one (1) minor child to use the Account when not in use by you. You are liable for all uses of the Account that has been enabled by you. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in the Account.

XIII. CUSTOMER SERVICE AND IN-GAME SUPPORT
The Game offers numerous ways to get assistance, both from inside the Game and from the official website (http://www.LEGOuniverse.com/help).
The LEGO Universe website has answers and solutions to the most common Game questions and technical problems. A knowledge base with the most frequently asked questions and the answers is available, as well as the option to contact LEGO Universe Consumer Service by email or through live chat at specified times. Please visit http://www.LEGOuniverse.com/help.
If you encounter any issues while playing the Game, several help options are available. You can access the help menu by clicking on the question mark in-game. You then have the most common in-game questions and answers available, you can report a problem and track its progress, and you can contact Consumer Service via mail and in-game chat every day, year-round. You also can find automated fixes for common issues via the help menu, such as the ability to "Smash Me" if you get stuck or lost.

XIV. INTERRUPTION OF SERVICE
LEGO reserves the right to interrupt the Game from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. You agree that LEGO will not be liable for any interruption of the Game, delay or failure to perform resulting from any causes whatsoever.
You acknowledge that the Game may be interrupted for reasons beyond the control of LEGO, and LEGO cannot guarantee that you will be able to access the Game or your Account whenever you may wish to do so. LEGO shall not be liable for any interruption of the Game, delay or failure to perform resulting from any causes whatsoever.
LEGO has the right at any time with or without reason to change and/or eliminate any aspect(s) of the Game as it sees fit in its sole discretion.

XV. ENTIRE AGREEMENT:
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM AND AGREE TO BE BOUND BY THEIR TERMS AND CONDITIONS.YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
Please note that all persons under the age of majority in their jurisdiction are required to have a parent or guardian read and accept these Terms of Service on their behalf.
These Terms of Service may not be modified except in writing duly signed by an authorized representative of LEGO and you.

XVI. MISCELLANEOUS:
Please note that the Game is an online game and requires internet access. In the event of internet failure, some Game data could be lost. LEGO will try its best to resume the lost data, Game stats, Game scores and User Generated Content. LEGO can, however, not be held liable for such internet failures.
A very small percentage of internet users may experience seizures when exposed to certain light patterns or flashing lights. Exposure to certain patterns or backgrounds on a video monitor, or while playing online or video games or while watching a replay or a recording of video game footage may induce an epileptic seizure. These conditions may induce previously undetected epileptic symptoms even in persons who have no history of prior seizures or epilepsy.
If you, or anyone in your family, have an epileptic condition, consult your physician prior to playing. If you experience any of the following symptoms while playing an online or video game -- dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, any involuntary movement, or convulsions -- IMMEDIATELY discontinue use and consult your physician before resuming play.

LEGO, the LEGO logo, the Minifigure and the brick and knob configurations are trademarks of the LEGO Group. © 2011 The LEGO Group. All rights reserved.